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Terms and Conditions

TFMXpress Website Terms and Conditions

Last Updated: October 2025 v2.1

Website Terms & Conditions

Website: www.tfmxpress.com.au
Owner: TFMXPRESS PTY LIMITED (ABN: 98 618 784 839, ACN: 088 871 598)

1. Background

1.1 The Website is owned and operated by TFMXPRESS PTY LIMITED and its related entities (we, us, our).

1.2 By using the Website, you agree to these Terms and Conditions.

1.3 “You” refers to you as an individual and, if applicable, the entity you represent.

1.4 If you do not agree, you must not use or access the Website.

1.5 We may amend these Terms without notice by publishing the changes on the Website.

1.6 By continuing to use the Website, you are deemed to accept the changes.

2. The TFMXpress Online Customer Portal

2.1 The Website hosts our online portal for registered users to book and track parcels and bulk freight deliveries (the Portal).

2.2 These Terms govern your use of both the Website and the Portal.

3. Changes to the Portal and the Website

3.1 We may change, add to, or remove content or functionality at any time, and may cease or interrupt access for maintenance or upgrades.

4. Requirements when you use the Website and Portal

4.1 You must not use the Website or Portal in breach of any laws, to harm others, to frame/mirror content without authorisation, or to disrupt services.

4.2 You must not use bots, scraping tools, disable security, or introduce viruses/malicious code.

4.3 You indemnify us against third-party claims arising from your breach of these Terms.

5. Feedback and Comments

5.1 You may post suggestions, feedback or ideas (Feedback and Comments).

5.2 You warrant that you own the rights, your content is accurate, lawful, non-offensive, and does not violate rights of others.

5.3 By posting, you grant us a worldwide, royalty-free licence to use and reproduce your Feedback and Comments. All submissions are deemed non-confidential.

6. Investigating prohibited uses

We may investigate suspected breaches and take necessary action, including suspending access or reporting unlawful conduct.

7. Intellectual Property

Website content is owned or licensed by us. You may view it but cannot copy, adapt or distribute without permission.

8. Linking and Third-Party Content

We are not responsible for third-party content or websites. Use at your own risk.

9. Privacy

By using the Website, you consent to the collection and use of personal information as outlined in our Privacy Policy.

10. Cookies

The Website may use cookies. Disabling cookies may limit functionality.

11. Australian Consumer Law

Nothing in these Terms excludes rights under the Australian Consumer Law.

12. Disclaimer

The Website and content are provided “as is”. We exclude liability except where not permitted by law.

13. Jurisdiction

These Terms are governed by the laws of Victoria, Australia. You submit to the jurisdiction of its courts.

14. Contact

Address: 413 Francis St, Brooklyn, Victoria, 3012
Email: info@tfmxpress.com.au
Phone: 1300 113 822

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