Choosing a freight partner isn’t just about rates—it’s about reliability, transparency, and long-term value. At TFMXpress, we welcome scrutiny. Why? Because we’re confident in how we operate—and we know the right logistics partner can make or break your supply chain.

Here are 7 essential questions every business should ask before signing on with a freight provider—and how TFMXpress answers each one with confidence.

1. Do You Offer End-to-End Visibility?

Yes.

From pickup to delivery, TFMXpress provides full shipment tracking and real-time updates via our advanced freight technology systems. Transparency isn’t optional—it’s expected.

2. How Do You Handle Delays or Disruptions?

With proactive communication.

Freight challenges happen—but it’s how they’re handled that matters. Our operations team keeps clients informed in real-time and offers contingency solutions that keep freight moving.

3. Can You Scale With Our Business?

Absolutely.

TFMXpress works with businesses of all sizes, from startups to national retailers. Our scalable solutions and flexible fleet mean we can adjust quickly as your needs evolve.

4. What Industries Do You Specialise In?

We’re experienced across multiple sectors including:

• Retail and FMCG

• Automotive and manufacturing

• Healthcare and pharmaceuticals

• Electronics and Textiles

Every industry has its own logistics quirks—we know them, and we’ve built solutions around them.

5. What Makes Your Customer Service Stand Out?

Responsiveness and relationship.

Our team is local, available, and actually answers the phone. You get a dedicated account manager, not a helpdesk ticket.

6. Do You Invest in Freight Technology?

Big yes.

We leverage freight tech to speed up delivery, reduce manual errors, and give customers real-time control. It’s a core part of how we deliver smarter, faster freight.

7. Can You Show Proof of Performance?

We let our results speak.

From client testimonials to case studies, our work has driven measurable impact.

Why Choosing the Right Freight Partner Matters

When your freight provider becomes a strategic partner—not just a service—it opens the door to:

• Faster delivery times

• Fewer headaches

• Lower total costs

• Happier customers

At TFMXpress, we don’t just promise results—we deliver them daily.

Ready to choose the right freight partner?